NO STREAKING TERMS OF SERVICE
General
Customers that stay on a minimum Annual cleaning service are locked into their pricing for life. Customers who do not have service every 12 months are subject to a 3% rate increase. After 16 months an Initial Cleaning must be done again.
Quarterly and 6 Month customers will receive a 10% discount up to $25 on EACH of their routine cleanings.
Estimated Completion Time is for your planning purposes only and has no correlation to pricing. We respect your time and will make every effort to finish within the estimated completion time. Please see Contracts policy below.
Note: Due to the health & safety of our staff, No Streaking will no longer offer interior service to homes where smoking is done inside. If smoking is limited to certain rooms, we can offer a partial interior cleaning to those rooms that are smoke-free.
Our estimate will match the final invoice price unless there is glass inside the house that we do not figure in the estimate, because we cannot see it from the outside, or if you ask us to do additional work such as cleaning mirrors, ceiling fans, lights, shower doors, or hard water stain removal, etc.
Casements/Storms an be removed and cleaned for an additional $3 per pane. There are never any hidden fees with No Streaking. No Streaking Estimates are valid for 30 days. Terms & Conditions subject to change. Thank-you.
Payments
No Streaking prefers payment via cash or check, which helps keep our prices low, but Credit and Debit Cards are also accepted. Please make checks payable to: "No Streaking" and include the invoice number(s) on the memo line.
Residential service is invoiced and the balance due upon completion of work.
Commercial Service is invoiced and the balance due upon receipt unless a Service Agreement is in place stating differently. Commercial Service is eligible for Net 10 invoicing with a Service Agreement. Commercial customers must request to be approved for Net 30.
Net 10: Payment must be received within 10 business days. A $5.00 Late Fee will be applied to your account after 10 business days.
Net 30: Accounts not paid within terms are subject to a 10% monthly finance charge. Minimum Finance charge is $5.00.
AutoPay Terms & Conditions
Contracts
Oral contracts are typical in our industry. Once an estimate is accepted either orally or via email, the job will be scheduled. If the client needs to cancel a scheduled job please give us at least 48 hours notice. We understand that on occasion, unexpected things happen and you may
need to reschedule your appointment. We ask that you try to give us as much notice as possible so that we have time to fill that open appointment. Last minute reschedules mean we lose those hours of work, plus we take away another appointment for someone else to book. In order to keep our prices fair, we ask that we respect our time and we promise to respect yours. Appointments canceled with less than 24 hours of notice are subject to a $50 rescheduling fee. Please understand that this fee doesn’t even cover the inconvenience for us, our technicians, and other clients. In order to avoid the fee please make an effort to keep your appointment. Thanks for your cooperation.
Commercial clients that request route service are subject to the terms of our Service Agreement. The Service Agreement simply states that you will give us 30 days notice before canceling or rescheduling an appointment, or canceling your Service Agreement. Appointments that are canceled with less than 30 days notice will be subject to a 50% cancellation fee, up to $25. Service that is canceled after a technician has been dispatched will be billed for the service.
Liabilities
No Streaking and leading window manufacturers recommend cleaning your windows every 6 months to minimize scratching, staining, and etching of your windows. If your windows haven’t been cleaned in a long time scratches may be exposed after a cleaning. More than likely, they were not visible due to the dirt/stains on the glass. Years of hard water build up, corrosion from pollution, and seam failure in double pane windows can also be revealed after an initial cleaning. No Streaking uses professional tools and properly trains each technician on how to safely clean your glass. No Streaking will not accept contracts from anyone who will not indemnify and hold harmless No Streaking Professional Window Washing. A home evaluation will be conducted during your cleaning and all issues with glass, frames, and screens will be brought to your attention immediately with a suggested solution. As a courtesy, we will also note any other issues with your home (pests, landscaping, roofing, etc.) that we notice as we walk around your home and can offer you a referral to a business professional that can help.